The Icehouse

Support and offerings


At The Icehouse we've always believed that our community does best when we pull together. There are several practical ways that we are responding to the virus and the associated economic impact:

  • Adjusting our programmes to deliver virtually where possible and to reflect Ministry of Health Guidelines and/or exceed the guidelines to follow international best practices.
  • Connecting and advocating for our community to find and highlight resources, support and opportunities.
  • Rapidly creating new services and resources that can help businesses that are feeling the impact the hardest.

Business owners and leaders are consistently adapting to the ever changing needs of the market and their business at the various stages of maturity. Things are moving fast and the economic impact of coronavirus will flow through the economy. Kiwi entrepreneurs are resourceful and by working together we will find a way to survive and thrive.

Virtual Events

We are currently exploring options to provide large format events online for conferences, investment evenings and community events. Our technology team is working to provide online experiences that support your business growth and development.

Subscribe and stay tuned for updates.

Stay Informed

Regional Business Partner Network

Covid-19 Advisory Funding

The COVID-19 Business Advisory Fund available through the RBP Network provides access to expert advice in areas such as HR, health and wellbeing, business continuity, cashflow and finance management, strategy and digital capability.
We are currently awaiting full information to be provided from The Regional Business Partner Network (RBP).
We Can Help!

Contact One Of Our Customer Growth Partners

How The Icehouse can help

Business Continuity Action Planning

  1. Review of your current business position in light of Covid-19 crisis – what is your current reality

  2. Create contingency plans / scenario plans to help businesses get through next few months and build their teams readiness and resilience to cope during a crisis.  E.g. delegated decision making if a business owner is incapacitated or unable to undertake normal business tasks such as payroll, who is authorised to do this?

  3. Document a 90 day action plan that focuses your business on the important things that you can control and influence in your business during times of uncertainty

  4. Utilising Virtual Workforce management tools to keep your business going

  5. How to choose and set up Remote working tools / tech platforms to communicate internally and externally with remote workforces, customers and suppliers.

Digital Enablement Strategy

  1. Create a vision for your digital transformation

  2. Assess current digital capability and identify gaps

  3. Leverage your lockdown learning and crisis response

  4. Identify relevant platforms and ecosystems such as CRM, ecommerce and digital marketing

  5. Identify talent and resource needs and potential sources

  6. Create a digital plan including prioritised actions to build capability

  7. Upskill on digital tools such as video conferencing, content management and social media

  8. Establish metrics and performance measures

Get your business financially fit to survive

  1. Triage current business financial position

  2. High level financial analysis of key numbers like free cash flow, payroll, accounts receivable / payable

  3. Review business process to ensure you are invoicing promptly and chasing up early

  4. Review terms of trade for casual / new jobs to same day / next day payment 

  5. How to defer non-essential business spend

  6. How to approach your bank for financial support, information gathering

  7. Financing options – debt facilities


  1. Employment law obligations with respect to restructuring / redundancy / change of work hours
  2. Review of current staffing overheads
  3. Leave liabilities
  4. Covid-19 leave obligations
  5. Government support and funding for employees

Marketing Strategy

  1. Review and refresh marketing strategy to improve agility in uncertainty

  2. Review and refresh brand and positioning

  3. Evaluate current and potential marketing channels and tools

  4. Leverage your lockdown learning and crisis response

  5. Identify opportunities to strengthen customer relationships and build loyalty

  6. Investigate partnership opportunities

  7. Maximise potential for return on marketing investment